Plans, limits, and billing
Everything about paying for Medal Social: what each plan includes, upgrades and downgrades, the fair-cancel refund guarantee, and how daily limits reset.
On this page
The three plans
Creator suits individuals, Business suits small teams, and Enterprise adds SSO and custom terms. Prices are per month, and you choose how often to be billed.
Quarterly or yearly, same rate
There's no monthly billing. Creator is $387 per quarter or $1,548 per year; Business is $747 per quarter or $2,988 per year. Both cadences cost the same per month, so the choice is invoice frequency, not price.
Who manages billing
Only the workspace owner can open the billing portal. Members and admins run the workspace; the owner holds the wallet.
Upgrading
The owner picks the new plan in the billing portal. Stripe shows exactly what changes and what it costs before you confirm, and the higher limits apply once the change goes through.
Downgrading
Downgrade the same way, in the portal. Your limits follow the new plan, and nothing you created is ever deleted: if you're over the new storage limit, existing files stay put and you simply can't add more until you're back under.
Cancelling, and the fair-cancel guarantee
Cancel anytime from the portal. The month you cancel in is charged in full and stays yours to the end, and every unused full month of your quarter or year is refunded automatically to the payment method you paid with. Whole months, no pro-rated days, no asking.
Paying
Self-serve plans are paid by card through Stripe. Enterprise is invoiced through sales.
Daily limits
Some actions have a daily allowance that resets at midnight UTC. Storage is cumulative and never resets. When you hit a limit, the action is blocked with an error until the next reset.