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DocsCRMHow do deals work?

How do deals work?

Updated Jul 2026·1 min

A deal is an opportunity with a value, a stage, and a linked contact, moving from draft to signed on a board your team reads at a glance.

The Deals board with opportunities in pipeline stage columns and their values.The Deals board with opportunities in pipeline stage columns and their values.

The anatomy of a deal

Every deal carries a title, a value, its current stage, and the contact it belongs to. Deliverables, notes, and activity build up underneath as work happens.

Linked to the rest of your CRM

Deals attach to contacts, so a deal's story and a person's story stay one story. What you learn on either side shows on both.

History you can trust

Deals checkpoint automatically as you edit and on demand, and you can restore an earlier version. Careless edits stop being scary.

FAQ

Deal questions

Can several deals share one contact?
Yes. A returning customer's new opportunity is a new deal on the same contact.
Who can see deals?
Your workspace members. Deals live in the shared workspace like everything else.