Who controls the brand?
Three roles, human approval over AI output, and an activity trail: brand control in Medal Social is structural, not a policy document.
On this page
Roles
Members create content and connect channels. Admins additionally manage sensitive things like disconnecting channels and email design bundles. The owner has the final word on the workspace.
Approval rails for AI
Everything Pilot proposes waits in a review queue, and nothing is published automatically. The rails are covered in depth in the Pilot section.
Auditability
Decisions leave a trail: accepting or rejecting a proposal is recorded in the activity log with who decided. Audit logs are included on Business and Enterprise plans.
FAQ
Governance questions
Can a member disconnect a channel?
No. Disconnecting is limited to admins and the owner.
Is AI output logged?
Proposal decisions land in the activity log with the person who made them.