Inbox
Every conversation across DMs, comments, mentions, and email — one unified feed.
Inbox guides
Getting Started
Connecting channels and your first reply.
The Unified Feed
Threading, filters, saved views, and channel routing.
Per-Channel Rules
Working hours, auto-replies, SLAs, signatures.
AI Replies
Pilot drafts replies in your brand voice using CRM context.
Team Queues & SLA
Round-robin assignment, escalation, response-time tracking.
Use Cases & Pro Tips
Solo founder, support team, ecom DMs.